Help! If this is "free" why do I need a credit card?

To maintain an "Adults Only" environment, we require a credit or debit card to verify your age and identity by matching your registration information against verification databases. This is a standard protection measure used by all government-regulated, adult-oriented websites to prevent minors from accessing explicit content.

Our basic Lifetime Membership is 100% Free. Rest easy knowing that your credit card will never be charged unless you willfully choose to purchase a premium service or otherwise upgrade your account. You are in complete control at all times. Furthermore, your personal data is secured with state-of-the-art, 256-bit, military-grade encryption technology.

Help! The signup form rejected my application.

Uh Oh! Sorry for the inconvenience. This is a rare problem, but the most common cause is incorrect information (even something as simple as a mis-typed zip code). So please enter each line item very carefully, and make certain that all your entries exactly match the information on file with your bank or credit/debit card company. Also keep in mind that your credit/debit card must be a legitimate Visa, MasterCard, Discover, EuroCard, Diners or JCB card bearing the appropriate logo.

Help! I don't have a credit card.

Federal Law requires us to prevent minors from accessing our explicit content. That is why we must require a credit or debit card -- to verify your age and identity. Please note... we DO accept the new Pre-Paid Debit Cards from companies like Netspend, Green Dot, MioCard, etc. These are legitimate pre-paid Visa and Mastercard debit cards that you can purchase over-the-counter at many grocery and convenience stores (Wal-mart, Safeway, Kroger, Fred Meyer, Walgreens, CVS, etc.). They are inexpensive, convenient, and can be used anywhere Visa or Mastercard is accepted.

What about Hackers? Is my personal data safe?

Absolutely. We use state-of-the-art, 256-bit, military-grade encryption technology to secure and transmit your information to our verification platform (look for the "closed lock" icon in your web browser). We've been handling secure credit card transactions online since 1998 and our encrypted and firewall-protected systems have never experienced a security breach.

How do I know this isn't a scam?

We don't blame you for being skeptical. In fact, these days it's smart to be skeptical! But rest easy. We have well over 12 MILLION satisfied members. No company could build a loyal membership base that enormous if they were involved in fraud or deceit. Besides that, we are a member of the Better Business Bureau (and have been for over eleven years), so we encourage you to check our BBB historical file. You will find that we have a spotless record of excellence in satisfying our millions and millions of customers.

Finally, unlike many online services, we're not afraid to tell you exactly who we are or how to contact us. Our 24-hour toll-free phone number has been the same since 1998. You can call any time day or night and speak with a real human being -- not a computer or voicemail.

WPI Customer Service Address
7765 Lake Worth Road, Suite 341
Lake Worth, FL 33467

US Toll-Free: (1-800-437-4363)
International Long Distance: 1-561-656-0500 (U.S.)

How do I know you won't SPAM me?

We NEVER spam. Indeed, we are registered with Truste and SiteAdvisor, which are services that hold a zero-tolerance for websites that send unsolicited email. Furthermore, we hold your privacy in the highest regard, so we never send emails unless they specifically relate to your account. And we never sell, rent, or distribute any of your data (including your email address) to third parties.

What is this "Free Fanclub" option when I sign up?

To put it simply, a Fanclub is a special section of the Members Area devoted to a specific chathost. This is where you will find all the archives, previously recorded webcam shows, HD movies, pictures, daily diary listings, and even the personal phone numbers for that chathost. The Fanclub is an outstanding place to find out more about a particular girl, guy, couple etc. Since all of their material is collected in a single place, you can quickly browse through your favorite movies, pictures, cam replays, etc. It's a fantastic way to become deeply intimate with your favorite chathost(s).

Fanclubs are an optional (upgrade) feature to your basic Free Membership, but you may join any Fanclub for free. Every Fanclub in the system has a 30 Day Free Trial. If you choose to maintain your membership beyond the 30 Day Free Trial, you will be charged the regular renewal fee. But there are absolutely no charges if you choose to cancel your Fanclub membership before the end of the 30 Day Free Trial.

To help new members get acquainted with the entire Fanclub system, we periodically choose a top chathost/Fanclub that we feature on the Free Registration Form. This provides you the option to automatically join one of our highest rated Fanclubs and get unrestricted access to download all the pictures, movies, HD clips, and webcam archives from that chathost -- 100% Free -- with no cost or obligation.

What are Club Elite and VIP memberships?

Elite and VIP members enjoy a vast number of additional benefits. Here's a brief list:

Elite Membership - $9.95
- High-Definition full-screen 1920x1080 Video
- EliteView MultiView...See chathosts from multiple angles at once
- EliteView MultiCam...See multiple chathosts at once
- Elite Live Replays...Relive your favorite moments - replay all your previous webcam sessions
- PLUS all VIP Membership features included

VIP Membership - $Free (when you rate 20 pictures or movies / $6.95 otherwise)
- Webcam Extreme Zoom
- Reality Motion...Super fast webcam stream (eliminates choppy video)
- Cam2Cam
- VoyeurView...a 20 second free preview of every live chathost
- SuperArchives...download every image/movie in our archive (over 100 MILLION files)
- Secret Discounts...Huge savings on premium services & paid chat time
- VIP Points...Save points for Free Phone Sex, Premium Chat, etc.